Privacy Policy

Floric is firmly committed to protecting your privacy and security. To this end we strictly follow the guidelines of the UK Data Protection Act 1998. Our company is listed on the Data Protection Register of the Information Commissioner's Office. Our registration number is Z3045440. Further information is available at www.ico.org.uk

Information that you enter into our site will be collected by Floric for internal use only and will be used for the purposes of processing your order, to help understand ordering patterns and to help us enhance your shopping experience.

Floric utilise the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards.

Floric never make your personal details available to companies outside the Hortic Express Group of Companies for marketing purposes.

Eight principles have been established by the Data Protection Act 1998 to make sure that your information is handled properly.

The Principles (which Floric has also adopted) state that data must be:-
• Fairly and lawfully processed;
• Processed for limited purposes;
• Adequate, relevant and not excessive;
• Accurate;
• Not kept for longer than is necessary;
• Processed in line with your rights;
• Secure; and,
• Not transferred to countries without adequate protection.

Floric uses cookies to hold information such as the contents of your shopping basket. As an integral part of our high security standards, when you enter this website Floric will use cookies. Cookies are small pieces of information stored by your browser on your computer's hard drive. Cookies cannot harm your computer and do not store any personal details relating to you or your credit/debit cards. If you do not wish to receive cookies you will not be able to use this website. We also use JavaScript to speed up your online shopping experience. If you disable either cookies or JavaScript, it is likely that you will not be able to use our website.

A reputable third-party banking institution handles our credit/debit card transactions. They receive only the information needed to verify and authorise your payment card. All such organisations are under a strict obligation to keep your personal information confidential.

We want to keep you up to date about new products, new services and promotional offers. Floric may use your details to send you information about other goods and services or for research purposes.

If you prefer NOT to receive information from us, please contact our customer services department and we will remove your details from our database.

Customer Services Department
Floric
Hortic Express Limited
Harvey's Barn,
Day's Lane,
Donington,
Spalding,
Lincolnshire,
PE11 4XT

Telephone 01775 821187

e.mail customer-services@Floric.co.uk